Sales Team Coordination: Will demonstrate an understanding of current strategies and contribute to achieving them. You will build and maintain long-term relationships with both new and existing customers. Will identify new opportunities, issues, or concerns and direct them to the appropriate salesperson for follow-up. Tracking quotations and proposals, providing valuable feedback on successful or unsuccessful sales to continuously improve our approach. Occasional visits to client sites may also be required.
Customer Service: In this role, you will provide timely and professional responses to customer inquiries, prioritizing requests based on urgency and workload to ensure smooth and efficient service. You will work closely with our purchasing and logistics teams to gather accurate lead times and proactively manage customer expectations. This role requires the ability to understand customer needs through phone and email communication, as well as the ability to assess and prioritize requests based on urgency to deliver exceptional service. Able to calmly an efficiently resolve customer issues to ensure customer satisfaction and long-term retention.
Quote and Proposal Preparation: In this role, you will identify customer requirements in terms of product, pricing, and lead times. You will demonstrate attention to detail when preparing quotations, ensuring all information is accurate and valid for smooth processing upon order receipt. Will include contacting suppliers as needed for clarification on product descriptions, modifications, pricing, and lead times to provide accurate and up-to-date information. Support the customer’s decision-making process by offering clear and appropriate technical information. Work with Outside Sales representatives to quote and provide sales order confirmations. Work with Supply Chain to source relevant products for customers.
Documentation and Reporting: Complete and maintain accurate records of quotes, sales, communications with customers.
Safety Standards: Actively participate in maintaining compliance with the company safety program by adhering to workplace safety standards, policies, and guidelines.

\nQualifications:\n\n

Degree in a STEM discipline (Mechanical or Chemical Engineering preferred) and/or experience with industrial separation processes.
Proficiency in Microsoft Office.
Self-motivated and takes pride in the quality of work produced.
Technical approach to problem solving with a focus on developing a deeper understanding of the customer’s application and process.
Driven to make sustainable long-term sales and developing a trusting relationship with customers.
Meticulous and detail-oriented, especially with orders, quotations, and proposals.
Creativity and resourcefulness in the face of internal and external constraints.
Strong interpersonal and communication skills.
Exceptional skills in selling products and closing deals.
Ability to manage time and customers. Knowing when to prioritize or delegate certain tasks.
Collaborative mindset and willingness to work as part of a team.
Excellent ability to multi-task.
Working knowledge and/or interest in filtration and separation processes.

\nDesirable:\n\n

Experience in client-facing customer service roles, especially in a fast-paced environment where time management is crucial.
Ability to multi-task and handle multiple deadlines while managing customer expectations.
Working knowledge and/or interest in filtration and separation processes.

\nWhy Join Vytal Filtration Technologies?\n\n

Competitive salary and benefits package
RRSP Matching and an annual health spending account
Opportunities for growth and professional development
Opportunity to work with a leading company in the filtration technology industry
A supportive, team-oriented work environment
Opportunities for growth and advancement within the company

\nNote: Priority will be given to applicants with experience in the filtration and separation industry. However, we are willing to train the right candidate and encourage new and recent STEM graduates to apply.
\n
\nUnsolicited Agency Disclaimer
\nVytal does not accept unsolicited resumes from recruitment agencies, staffing firms or third-party recruiters. Any resumes submitted to our employees or managers without a prior written agreement will be considered public information. Be advised Vytal will NOT pay and be responsible for any fees related to unsolicited submissions. Agencies are requested not to contact our team members directly. Vytal welcomes resumes submitted directly from candidates. ",["D",1781105957000],"formBundle",{"_363":364,"_83":365},"formBundleId","0ef0f61f0fab27da5560008c86ccfd042bbacd0f",[366,372,383,388,393,398,404,407,410,414,419],{"_58":367,"_368":65,"_369":370,"_371":13},"break","breakType","title","* - indicates a required field","formHeader",{"_10":373,"_58":374,"_375":17,"_376":377,"_378":379,"_380":381,"_382":13},"r06obms049i","file","comment","fieldId","2473285","mapping","resume","question","Upload Resume","required",{"_10":384,"_58":27,"_375":17,"_376":385,"_378":386,"_380":387,"_382":13},"pjckdy4b7je","2473286","firstname","First Name",{"_10":389,"_58":27,"_375":17,"_376":390,"_378":391,"_380":392,"_382":13},"52x31i3bemb","2473287","lastname","Last Name",{"_10":394,"_58":27,"_375":17,"_376":395,"_378":396,"_380":397,"_382":13},"es3os7ftnsa","2473288","email","Email",{"_10":399,"_58":400,"_375":17,"_376":401,"_378":402,"_380":403,"_382":82},"hl2uml8fd3m","textarea","2473289","street","Address",{"_10":405,"_58":27,"_375":17,"_376":406,"_378":146,"_380":147,"_382":82},"3j4u1nm2sjx","2473290",{"_10":408,"_58":27,"_375":17,"_376":409,"_378":148,"_380":149,"_382":82},"grmfqxpol6l","2473291",{"_10":411,"_58":27,"_375":17,"_376":412,"_378":413,"_380":300,"_382":82},"6vqr7gptl1b","2473292","postalcode",{"_10":415,"_58":27,"_375":17,"_376":416,"_378":417,"_380":418,"_382":82},"0gm7jjs6lo5c","2473293","phone-secondary","Phone",{"_10":420,"_58":27,"_375":17,"_376":421,"_378":-5,"_380":422,"_382":13},"ida9k2tt8f9","2474940","Salary Expectations","stateCode","countryCode",{"_146":327,"_148":328,"_303":11,"_297":338,"_339":271,"_66":340,"_70":341},"actionData","errors"]